Job Description
Must Have Technical/Functional Skills
• Sales Cloud, Service Cloud, Experience Cloud (Community Cloud), Marketing Cloud, Data Cloud
• Apex, Lightning Web Components (LWC), Visualforce, SOQL
• REST/SOAP APIs and integration patterns
• Minimum 8 years of experience in Salesforce Cloud, with multi-year exposure to Data Cloud implementations.
• Hands-on expertise in Salesforce Data Cloud (CDP), data modelling, ingestion pipelines, and architecture design.
• Strong proficiency in Apex, Lightning (LWC), integrations (REST/SOAP), and Integration tools like MuleSoft
• Familiar with data governance, privacy regulations (GDPR, CCPA), and implementable controls.
• Certified credentials such as Salesforce Certified Data Cloud Consultant, Data Architect, or Technical Architect.
• Strong problem-solver, with experience in Agile delivery, stakeholder collaboration, and technical mentoring.
Roles & Responsibilities
• Lead end-to-end solution delivery for Salesforce Data Cloud implementations-from discovery and impact analysis to design, deployment, and post-go-live support.
• Architect data models, ingestion pipelines, and data flows within Data Cloud, ensuring scalability, performance, and cost-effectiveness.
• Collaborate in client discovery workshops to define business-centric use cases and translate them into technical requirements.
• Mentor and guide developers, enforce best practices, conduct solution reviews, and ensure high code quality.
• Oversee integration between Data Cloud and external systems (CRM, ERP, marketing platforms) using REST/SOAP APIs and ETL tools.
• Create and manage architecture artifacts-data models, flow diagrams, consumption estimates, deployment plans, and cutover strategy.
• Implement and monitor data governance, security protocols, and compliance (e.g., GDPR, CCPA).
• Drive performance monitoring post-launch, proactively identify issues, and optimize system health.
• Prepare comprehensive documentation and provide training to support stakeholder adoption and ongoing optimization.
Generic Managerial Skills, If any
• Lead the design, development, and deployment of enterprise-level Data Cloud solutions, guiding a team
of Salesforce professionals and ensuring integration with broader Salesforce ecosystems.
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