Handling customer queries on Web Chat, E-mails and Social Media Educate current and potential customers with product and service information Maintain accurate customer records Identify and upscale priority issues to the Team Leader and Ops Team Actively participate in team meetings Key Performance Indicators: Handle all queries in a polite, professional manner Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution Educate customers on services and processes Escalate any issues to the Team Leader Achieve agreed KPIs and Objectives Adhere strictly to shift schedules Adhere to laid down internal policies, procedures and processes Work collaboratively with the team Qualifications A Bachelors degree from any stream if a Fresher Minimum HSC with a minimum of 1 year of relevant experience Passionate about customer care Good typing skill Fluent in written and spoken English Able to work well under pressure and under minimum supervision A fast learner who is able to work with set targets Must be time flexible and able to work in a rotational shift system including Public holidays and weekends Additional Information IT Asset provided 5 Days working Health and vision Insurance Annual Bonus Overtime Payment Team Outings Education allowance (Training courses, Udemy, Coursera, etc.) Job Location: Remote #J-18808-Ljbffr
...Job Description Job Description Nocturnist- Hospitalist Physician Opportunity | Upstate New York |400k Salary and 50k Signing Bonus Join the region's leading not-for-profit health system! This is a fantastic opportunity to work alongside a collegial team of experienced...
...Job Full Description CNC Supervisor - 2nd Shift We are seeking an experienced CNC Supervisor to lead second-shift machining... ...safety procedures Communicate production information with first-shift supervision, management, and maintenance Assist with...
...causality. Perform all appropriate coding using MedDRA, WHO-DRUG, and Company Product dictionaries. Own case narrative - create... ...pharmaceutical/biopharmaceutical company. Minimum 3 years in Drug Safety Operations role. Experience overseeing CRO teams of case...
...Job Description Job Description Department Head - Clothing & Houseware Department Our Perfect Match: We are looking for someone who loves to merchandise various products, loves to communicate with customers & likes to have fun at work, while getting things done...
...Growing manufacturer of high quality custom-printed components for equipment and devices seeks an experienced screen printer. Full time employment. Hours 6:00 am -2:30 pm Monday-Friday. Preferred Qualifications: 2+ years experience in a manufacturing setting....